Personal information:

Personal information is collected on this website only when you voluntarily submit it by, for example, registering for the website, or updating your user profile. We respect the privacy of your personal information. Any collected personal information will not be shared, sold, or disclosed to any person or party, and will only be used within to communicate our news, events, and other services with you.

Information collected from your computer or other electronic device:

We may also collect information about your online activities and your computer or other electronic device when you visit this website. This information may include your Internet Protocol (IP) address, domain name, browser type, date and time of your request and information provided by tracking technologies, such as cookies. This information does not identify any individual. We may also use tracking devices to identify websites that you visit before and after this website. This tracking helps us to understand our users better and to improve our website and the information it provides and to maintain and administer the website. This tracking does not involve the collection of personal information.

Access and choice:

Keeping your information accurate and up-to-date is important so we can provide you with helpful information and services. You may update, correct, or delete personal information by modifying your user profile. You can choose not to receive information about specific produts and services, or any other promotional materials, from us by direct mail and/or e-mail at any time by modifying your communication preferences also located in your user profile.

Links to other websites:

We may provide links to third-party websites. We are not responsible for and cannot control the privacy practices of those other sites. Those sites will have their own privacy policy which may be different from this privacy policy. Please check the privacy policy for each site you visit.

Changes to the privacy policy:

We reserve the right to revise this privacy policy at any time. You will be notified of any significant changes made herein.

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The Crane Rental Association of Canada (CRAC) is committed to protecting the privacy of personal information of its members, subject matter experts and all users of its services. This Privacy Policy has been prepared to affirm CRAC’s commitment to maintaining high standards of confidentiality, to provide information on CRAC’s practices concerning the collection, use and disclosure of your personal information and to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable statutes.

1. Defining personal information
Personal information is any information about an “identifiable individual” that can be used to distinguish, identify or contact a specific individual. Business contact information such as information on your business card and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories are not considered personal information under federal legislation (PIPEDA). Information about corporations is not considered personal information. Where an individual provides his or her home address to CRAC as their business contact information, the CRAC considers it to be business contact information, and is therefore not subject to protection as personal information.

2. Collection of personal information
If you request information, products or services from CRAC, we will collect name and contact details including address(es), mailing preference, telephone and fax numbers, email address, and language preference.
We collect no personal information about you unless you choose to provide that information to us. We do not use techniques that collect personal information about anyone without their knowledge. We only collect personal information about individuals when they specifically and knowingly provide it to us, for example when they apply for membership, register for a program or complete a registration form. You may also provide us with your credit card information in order to pay for items purchased. We collect this information only to set up your account, process the order, and provide you with the services you are purchasing. We do not store credit card information for later use.
CRAC collects and retains information about your transaction history when you use CRAC services and various programs.

CRAC also provides individuals with an opportunity to specify certain preferences in service delivery; if an individual chooses to provide such information, CRAC will collect and maintain language preference in order to send individuals the information they need in the language they prefer, as well as other special needs requested for a specific event (i.e., meal preference).

3. CRAC Website
A visitor to the CRAC website is not required to reveal any individually identifiable information, nor is such information collected passively by electronic means. Personal information is only collected when an individual voluntarily submits his or her information such as in an online membership application form, meeting registration form or an online survey. The personal information collected in this manner is subject in full to the Privacy Policy contained in this document.
If you do nothing during your visit but browse through the website, read pages, or download information, we will neither gather nor store any personal information about you. Our web server collects statistical data about visitor information used only in aggregate. This tracking system does not record personal information about individuals or link this information to any personal data collected.

4. Use of information
CRAC commits to you that individual information will be used to establish and maintain responsible relationships with you, to provide you with products, services and support, and to respond to member needs. Your personal information will be used to provide you with the specific transaction that you applied for or services requested in the application you submitted
One of the CRAC’s primary objectives is disseminating information to its members and customers. The achievement of the CRAC’s objectives involves, among other things, providing you with information about products and services that are of interest to association professionals such as legislative updates, professional development programs, and other services.

5. Consent by individuals
The information you provide to CRAC – such as your name, address, etc. – allows CRAC to inform you about events and activities and to notify you of issues, events or special offers which may be of interest to you. By becoming a member or by requesting information or registering for events or courses offered by CRAC, you are giving CRAC permission to contact you by way of the information you provide.

6. Disclosure of personal information
CRAC may share aggregate information about its members and customers – not individual data – with sponsors, potential sponsors and other parties to help them better understand CRAC members and their interests. Such aggregate information is used to give CRAC demographic data about its members in order to improve the organization and the programs and services we provide.

7. Security of information
CRAC endeavours to maintain appropriate safeguards and adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any unauthorized access, disclosure, copying, use, or modification of personal information. Safeguards include securing physical documents and technological measures by way of secure access and encryption. CRAC employees are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed.

To ensure the integrity and privacy of the personal and credit card information you pass to us via the Internet when you make an online transaction, CRAC has obtained a Secure Socket Layer (SSL) Server Certificate, the industry standard with the strongest level of 128-bit encryption. All information collected within a secure page is encrypted while being transmitted to CRAC’s secure server. The server is protected by a firewall that is regularly updated when new patches and fixes are released.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or about CRAC’s information handling practices, please contact us at: Claire Bélanger-Parker, claire(at)crac-aclg.ca Crane Rental Association of Canada

Personal information:

Personal information is collected on this website only when you voluntarily submit it by, for example, registering for the website, or updating your user profile. We respect the privacy of your personal information. Any collected personal information will not be shared, sold, or disclosed to any person or party, and will only be used within to communicate our news, events, and other services with you.

Information collected from your computer or other electronic device:

We may also collect information about your online activities and your computer or other electronic device when you visit this website. This information may include your Internet Protocol (IP) address, domain name, browser type, date and time of your request and information provided by tracking technologies, such as cookies. This information does not identify any individual. We may also use tracking devices to identify websites that you visit before and after this website. This tracking helps us to understand our users better and to improve our website and the information it provides and to maintain and administer the website. This tracking does not involve the collection of personal information.

Access and choice:

Keeping your information accurate and up-to-date is important so we can provide you with helpful information and services. You may update, correct, or delete personal information by modifying your user profile. You can choose not to receive information about specific produts and services, or any other promotional materials, from us by direct mail and/or e-mail at any time by modifying your communication preferences also located in your user profile.

Links to other websites:

We may provide links to third-party websites. We are not responsible for and cannot control the privacy practices of those other sites. Those sites will have their own privacy policy which may be different from this privacy policy. Please check the privacy policy for each site you visit.

Changes to the privacy policy:

We reserve the right to revise this privacy policy at any time. You will be notified of any significant changes made herein.

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The Crane Rental Association of Canada (CRAC) is committed to protecting the privacy of personal information of its members, subject matter experts and all users of its services. This Privacy Policy has been prepared to affirm CRAC’s commitment to maintaining high standards of confidentiality, to provide information on CRAC’s practices concerning the collection, use and disclosure of your personal information and to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable statutes.

1. Defining personal information
Personal information is any information about an “identifiable individual” that can be used to distinguish, identify or contact a specific individual. Business contact information such as information on your business card and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories are not considered personal information under federal legislation (PIPEDA). Information about corporations is not considered personal information. Where an individual provides his or her home address to CRAC as their business contact information, the CRAC considers it to be business contact information, and is therefore not subject to protection as personal information.

2. Collection of personal information
If you request information, products or services from CRAC, we will collect name and contact details including address(es), mailing preference, telephone and fax numbers, email address, and language preference.
We collect no personal information about you unless you choose to provide that information to us. We do not use techniques that collect personal information about anyone without their knowledge. We only collect personal information about individuals when they specifically and knowingly provide it to us, for example when they apply for membership, register for a program or complete a registration form. You may also provide us with your credit card information in order to pay for items purchased. We collect this information only to set up your account, process the order, and provide you with the services you are purchasing. We do not store credit card information for later use.
CRAC collects and retains information about your transaction history when you use CRAC services and various programs.

CRAC also provides individuals with an opportunity to specify certain preferences in service delivery; if an individual chooses to provide such information, CRAC will collect and maintain language preference in order to send individuals the information they need in the language they prefer, as well as other special needs requested for a specific event (i.e., meal preference).

3. CRAC Website
A visitor to the CRAC website is not required to reveal any individually identifiable information, nor is such information collected passively by electronic means. Personal information is only collected when an individual voluntarily submits his or her information such as in an online membership application form, meeting registration form or an online survey. The personal information collected in this manner is subject in full to the Privacy Policy contained in this document.
If you do nothing during your visit but browse through the website, read pages, or download information, we will neither gather nor store any personal information about you. Our web server collects statistical data about visitor information used only in aggregate. This tracking system does not record personal information about individuals or link this information to any personal data collected.

4. Use of information
CRAC commits to you that individual information will be used to establish and maintain responsible relationships with you, to provide you with products, services and support, and to respond to member needs. Your personal information will be used to provide you with the specific transaction that you applied for or services requested in the application you submitted
One of the CRAC’s primary objectives is disseminating information to its members and customers. The achievement of the CRAC’s objectives involves, among other things, providing you with information about products and services that are of interest to association professionals such as legislative updates, professional development programs, and other services.

5. Consent by individuals
The information you provide to CRAC – such as your name, address, etc. – allows CRAC to inform you about events and activities and to notify you of issues, events or special offers which may be of interest to you. By becoming a member or by requesting information or registering for events or courses offered by CRAC, you are giving CRAC permission to contact you by way of the information you provide.

6. Disclosure of personal information
CRAC may share aggregate information about its members and customers – not individual data – with sponsors, potential sponsors and other parties to help them better understand CRAC members and their interests. Such aggregate information is used to give CRAC demographic data about its members in order to improve the organization and the programs and services we provide.

7. Security of information
CRAC endeavours to maintain appropriate safeguards and adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any unauthorized access, disclosure, copying, use, or modification of personal information. Safeguards include securing physical documents and technological measures by way of secure access and encryption. CRAC employees are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed.

To ensure the integrity and privacy of the personal and credit card information you pass to us via the Internet when you make an online transaction, CRAC has obtained a Secure Socket Layer (SSL) Server Certificate, the industry standard with the strongest level of 128-bit encryption. All information collected within a secure page is encrypted while being transmitted to CRAC’s secure server. The server is protected by a firewall that is regularly updated when new patches and fixes are released.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or about CRAC’s information handling practices, please contact us at: Claire Bélanger-Parker, claire(at)crac-aclg.ca Crane Rental Association of Canada

L’Association canadienne de location de grues (ACLG) s’engage à protéger la confidentialité des renseignements personnels de ses membres, de ses experts et de tous les utilisateurs de ses services. Cette politique de confidentialité a été rédigée pour confirmer l’engagement de l’ACLG à observer des normes de confidentialité rigoureuses; à fournir de l’information sur les pratiques de l’ACLG concernant la collecte, l’utilisation et la divulgation de vos renseignements personnels et à respecter la Loi sur la protection des renseignements personnels et des documents électroniques (LPRPDE) et autres lois applicables.

1. Définition de renseignements personnels
Par renseignement personnel, on entend tout renseignement concernant un « individu identifiable » qui peut permettre de distinguer, d’identifier ou de contacter une personne en particulier. Les coordonnées professionnelles, comme les informations apparaissant sur votre carte de visite et certains renseignements publics (nom, adresse et numéro de téléphone publiés dans un répertoire téléphonique) ne sont pas considérées comme des renseignements personnels selon la législation fédérale. Les renseignements concernant les entreprises ne sont pas considérés comme des renseignements personnels.
Lorsqu’une personne fournit à l’ACLG une adresse résidentielle qui lui sert d’adresse d’entreprise, l’ACLG considère qu’il s’agit de coordonnées professionnelles et ces données ne sont donc pas considérées comme des renseignements personnels.

2. Collecte de renseignements personnels
Si vous demandez des renseignements, des produits ou des services à l’ACLG, nous vous demanderons votre nom et vos coordonnées, y compris votre adresse, vos préférences de communication, votre numéro de téléphone et votre numéro de télécopieur, votre adresse courriel et votre préférence linguistique.
Nous ne recueillons aucune donnée à caractère personnel à votre sujet sans votre consentement. Nous n’utilisons pas de techniques permettant de collecter des renseignements personnels vous concernant sans que vous le sachiez. Nous ne recueillons vos renseignements personnels que si vous nous les donnez sciemment et délibérément, par exemple en vous inscrivant comme membre, en vous inscrivant à un programme ou en remplissant un formulaire d’inscription. Vous devrez également nous fournir des informations au sujet de votre carte de crédit afin de payer vos achats. Nous recueillons ces renseignements uniquement pour ouvrir votre compte, traiter la commande et vous fournir les services que vous achetez. Nous ne conservons aucun renseignement au sujet de votre carte de crédit pour une utilisation future.

L’ACLG recueille et conserve les données de vos transactions lorsque vous utilisez les services et les divers programmes de l’ACLG.L’ACLG permet aussi de spécifier certaines préférences quant à la prestation des services. Si vous décidez de fournir ces renseignements, l’ACLG recueillera et conservera votre préférence linguistique afin de communiquer avec vous dans la langue que vous préférez, ainsi que d’autres besoins spéciaux demandés pour un évènement en particulier (par exemple, un choix de repas).

3. Site Web de l’ACLG
Les visiteurs du site Web de l’ACLG n’ont pas besoin de transmettre de renseignements personnels permettant de les identifier et aucun renseignement n’est recueilli de façon passive par des moyens électroniques. Les renseignements personnels sont recueillis uniquement lorsqu’une personne soumet volontairement ces informations, par exemple en remplissant un formulaire en ligne pour devenir membre, un formulaire d’inscription à une activité ou un sondage en ligne. Les renseignements personnels recueillis de cette façon sont entièrement assujettis à la politique de confidentialité présentée dans ce document.
Si vous ne faites rien d’autre que visiter le site Web, lire des pages ou télécharger des documents, nous ne recueillerons et ne conserverons aucune information personnelle à votre sujet. Notre serveur recueillera des données statistiques au sujet des visites, ces données étant toujours utilisées dans leur ensemble. Ce système de suivi n’enregistre aucune information personnelle et ne lie les données recueillies à aucun renseignement personnel.

4. Utilisation de l’information
L’ACLG s’engage à ce que les renseignements personnels recueillis soient utilisés pour établir et maintenir une relation d’affaires responsable avec ses clients; pour leur fournir des produits et services ainsi que pour aider ses membres et répondre à leurs besoins. Vos renseignements personnels seront utilisés pour répondre à la transaction ou aux services que vous avez demandés.
L’un des objectifs premiers de l’ACLG est de diffuser de l’information auprès de ses membres et clients. La réalisation de cet objectif comprend notamment la diffusion de renseignements concernant les produits et services qui présentent de l’intérêt pour les professionnels de l’Association, comme des mises à jour législatives, des programmes de perfectionnement et autres services.

5. Consentement individuel
Les renseignements que vous fournissez à l’ACLG, par exemple votre nom et votre adresse, permettent à l’ACLG de vous informer de ses évènements et activités et de vous parler d’enjeux, d’évènements ou d’offres spéciales qui pourraient vous intéresser. En devenant membre de l’association ou en demandant de l’information, ou encore en vous inscrivant à des évènements ou à des cours offerts par l’ACLG, vous nous autorisez à communiquer avec vous, par le biais de l’information que vous nous fournissez.

6. Divulgation des renseignements personnels
L’ACLG peut communiquer des données d’ensemble (et non des données individuelles) au sujet de ses membres et de ses clients à des commanditaires actuels et potentiels ainsi qu’à d’autres tierces parties afin de leur permettre de mieux comprendre les membres de l’ACLG et leurs intérêts.
Ces renseignements globaux sont utilisés pour fournir à l’ACLG des données démographiques concernant ses membres afin de bonifier son organisation ainsi que les programmes et services qu’elle offre.

7. Sécurité des renseignements
L’ACLG s’efforce d’utiliser les garanties appropriées et les mesures de sécurité matérielles, procédurales et techniques qui s’imposent dans ses bureaux et systèmes d’archivage de données contre l’accès non autorisé aux renseignements personnels, ainsi que la communication, la copie, l’utilisation ou la modification non autorisées de ces données. Ces mesures de protection comprennent la sécurisation des documents physiques et des moyens technologiques à l’aide d’un accès sécurisé et du cryptage. Les employés de l’ACLG ne sont autorisés à consulter des renseignements personnels que dans la mesure où ils ont besoin de les utiliser aux fins auxquelles ils ont été recueillis. Ces mesures de protection sont en place pour garantir que les renseignements ne sont pas diffusés ni partagés plus largement que nécessaire pour réaliser l’objectif en vue. Nous prenons également des mesures pour préserver l’intégrité de ces renseignements et pour empêcher leur perte ou leur destruction.
Afin de garantir la protection, l’intégrité et la confidentialité des informations personnelles et des renseignements relatifs à votre carte de crédit, que vous nous fournissez par Internet lorsque vous effectuez une transaction en ligne, l’ACLG a obtenu un certificat SSL (Secure Socket Layer), le plus haut standard de l’industrie, avec un cryptage de 128 bits. Tous les renseignements recueillis sur une page sécurisée sont cryptés pendant leur transmission vers le serveur sécurisé de l’ACLG. Ce serveur est protégé par un pare-feu qui est régulièrement mis à jour lorsque de nouveaux correctifs sont distribués.

8. Communiquer avec nous
Pour toute question ou préoccupation concernant la présente politique de confidentialité ou les pratiques de traitement de l’information de l’ACLG, veuillez communiquer avec : Claire Bélanger-Parker, claire(at)crac-aclg.ca, Association canadienne de location de grues

By completing purchases with us you agree to have your Credit card and personal information securely stored as part of a payment profile within a 3rd party payment gateway. This securely stored payment profile will be used, when authorized, for automated recurring payments and will allow for easier and faster checkouts. No credit card information is stored within Member365 and all payment data is accessed by way of a secure API. Under no circumstances do we share credit card or personal details. 

Who can access the CCRA-ACLG member portal?

Please note that the CCRA-ACLG member portal is to be used by members of CCRA-ACLG only. Certain workspaces within the member portal will be tailored for and restricted to certain membership types; access to these areas will be determined and approved by CCRA-ACLG staff. The Content that is displayed in your member portal will automatically vary based on your user / membership type.

What can be posted?

To ensure all interactions within the CCRA-ACLG member portal are safe and friendly, CCRA-ACLG staff will oversee the member portal activity and will review, edit, and delete any inappropriate content that has been submitted. This includes abusive or offensive language, spam, malicious files, or other disrespectful contact. To help provide a productive environment, please report any offensive or suspicious activity to CCRA-ACLG staff. Please note that not all user-submitted content is representative of CCRA-ACLG, nor does it necessarily represent the views of CCRA-ACLG, its staff or members.